Maze incident
The issue affecting new transcriptions has been resolved.
Resolved after 1 day 23 hours, affecting app.maze.co, on September 16, 2026.
Reprocessing of all affected transcriptions is complete, and we’ve confirmed that the impacted studies have been successfully restored and are processing as expected. The issue has been fully resolved.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Sep 16, 2026, 08:54 AM UTC
We’re currently investigating an issue preventing new transcriptions from becoming available. Our team is actively working to identify the cause and restore transcription processing. We’ll provide another update as soon as we have more information.
- monitoring Sep 16, 2026, 09:17 AM UTC
The issue affecting new transcriptions has been resolved. We’re currently reprocessing the transcriptions that were affected during the incident and closely monitoring the impacted studies to ensure everything is restored and processing normally. We’ll provide another update as soon as we have more information.
- monitoring Sep 16, 2026, 11:58 AM UTC
We’re continuing to reprocess the transcriptions affected by the incident and closely monitoring the impacted studies to ensure everything is being restored and processed as expected. We’ll share another update as soon as we have further information.
- resolved Sep 18, 2026, 08:37 AM UTC
Reprocessing of all affected transcriptions is complete, and we’ve confirmed that the impacted studies have been successfully restored and are processing as expected. The issue has been fully resolved.
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