Maze incident

Prototype test 'goal-based' tasks are not consistently auto-completing

Resolved after 52 minutes, affecting Unmoderated Studies, on August 11, 2026.

resolved Aug 11, 2026, 05:04 PM UTC

This issue is now resolved. Goal-based prototype tests will now auto-complete consistently when participants reach the defined goal screen. Thank you for your patience while we worked towards a fix.

Started
Aug 11, 2026, 04:12 PM UTC
Resolved
Aug 11, 2026, 05:04 PM UTC
Duration
52m
Detected by Pingoru
Aug 11, 2026, 04:12 PM UTC

Affected components

Unmoderated Studies

Update timeline

  1. investigating Aug 11, 2026, 04:12 PM UTC

    We're currently experiencing issues where 'goal-based' prototype tasks are not always successfully completing for participants when they reach the goal screen. Our team is investigating the issue now and we'll provide more updates as soon as possible.

  2. resolved Aug 11, 2026, 05:04 PM UTC

    This issue is now resolved. Goal-based prototype tests will now auto-complete consistently when participants reach the defined goal screen. Thank you for your patience while we worked towards a fix.

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