Maze incident

AI Moderated conversations

Resolved after 51 minutes, affecting AI-Moderated Studies, on July 16, 2026.

resolved Jul 16, 2026, 01:57 PM UTC

The issue affecting AI Moderated conversations has been resolved. Our Engineering team identified the root cause and implemented a fix. AI Moderated conversations should now be starting normally. Thank you for your patience while we worked to resolve this issue.

Started
Jul 16, 2026, 01:06 PM UTC
Resolved
Jul 16, 2026, 01:57 PM UTC
Duration
51m
Detected by Pingoru
Jul 16, 2026, 01:06 PM UTC

Affected components

AI-Moderated Studies

Update timeline

  1. investigating Jul 16, 2026, 01:06 PM UTC

    We are currently investigating an issue where some users may be unable to preview and start AI Moderated conversations. Our Engineering team is actively working to identify the root cause and restore full functionality. We will provide further updates as more information becomes available.

  2. resolved Jul 16, 2026, 01:57 PM UTC

    The issue affecting AI Moderated conversations has been resolved. Our Engineering team identified the root cause and implemented a fix. AI Moderated conversations should now be starting normally. Thank you for your patience while we worked to resolve this issue.

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