Resolved after 26 minutes, affecting Prompts, on April 9, 2026.
The incident has been resolved. We have restored full functionality and are continuing to monitor the system. We appreciate your patience while we worked on this.
Affected components
Update timeline
- investigating Apr 09, 2026, 11:23 AM UTC
We are currently investigating an issue where the in-app prompt is not appearing on customer websites as expected. Our engineering team is actively working to identify the root cause and implement a fix. We will provide an update as soon as more information is available. Thank you for your patience!
- resolved Apr 09, 2026, 11:49 AM UTC
The incident has been resolved. We have restored full functionality and are continuing to monitor the system. We appreciate your patience while we worked on this.
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