Maze incident
Moderated and AI Moderated study types cannot be accessed or created
Resolved after 29 minutes, affecting Moderated Studies and AI-Moderated Studies, on April 20, 2026.
We've now implemented a fix. Moderated and AI Moderated studies are now accessible and can be created as expected.
Affected components
Update timeline
- investigating Apr 20, 2026, 05:58 PM UTC
We're currently experiencing issues with Moderated and AI Moderated studies being unavailable in the platform. Additionally, new studies of these types cannot be created. We are investigating the issue to determine the root cause.
- identified Apr 20, 2026, 06:25 PM UTC
We've identified the source of the issue and working towards a fix. We'll continue to provide updates as soon as possible.
- resolved Apr 20, 2026, 06:28 PM UTC
We've now implemented a fix. Moderated and AI Moderated studies are now accessible and can be created as expected.
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