Resolved after 1 hour 19 minutes, affecting Moderated Studies, on April 22, 2026.
The issue is now resolved. Observers should be able to join and access moderated interview studies as expected.
Affected components
Update timeline
- investigating Apr 22, 2026, 03:28 PM UTC
We're currently experiencing issues with observers unable to join moderated interview studies. Observers are met with a loading screen and the video stream does not start. We'll provide more updates as soon as possible.
- monitoring Apr 22, 2026, 04:10 PM UTC
We've implemented a fix and observers should now be able to join moderated interview studies as expected. We'll continue to the monitor the issue.
- resolved Apr 22, 2026, 04:48 PM UTC
The issue is now resolved. Observers should be able to join and access moderated interview studies as expected.
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