Resolved after 2 hours 17 minutes, affecting Mobile and Desktop, on June 17, 2026.
This issue is now resolved. Thank you for your patience while we worked towards a fix.
Affected components
MobileDesktop
Update timeline
- investigating Jun 17, 2026, 06:43 PM UTC
We're currently investigating an issue with delays in transcripts being generated on unmoderated study sessions that contain Clips audio. Our apologies for the disruption this caused. We'll continue to provide updates as soon as possible.
- monitoring Jun 17, 2026, 08:03 PM UTC
We've implemented a fix for this issue. Transcripts on unmoderated studies should now generate as expected. We're continuing to monitor the fix.
- resolved Jun 17, 2026, 09:01 PM UTC
This issue is now resolved. Thank you for your patience while we worked towards a fix.
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