Resolved after 3 hours 15 minutes, affecting Kantata OX Insights and Kantata OX Audit Logs, on April 30, 2026.
The issue is resolved, and a data load has finished successfully for all accounts. We thank you for your patience an apologize for any inconvenience.
Affected components
Update timeline
- investigating Apr 30, 2026, 11:01 PM UTC
We are investigating an issue with standard Insights. A small subset of accounts are unable to view their dashboards. We have contacted our BI Partner and they are working on a fix. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.
- investigating May 01, 2026, 12:08 AM UTC
Our BI partner is continuing to work on a fix. We're unable to provide an ETA at this time, but we will update with more information as we receive it.
- resolved May 01, 2026, 02:17 AM UTC
The issue is resolved, and a data load has finished successfully for all accounts. We thank you for your patience an apologize for any inconvenience.
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