Mavenlink incident

Smart Upload Manager connectivity issues

Resolved after 3 hours 9 minutes, affecting Smart Upload Manager, on October 20, 2025.

monitoring Oct 20, 2025, 06:02 PM UTC

The application is now accessible but some features and functions may still present intermittent issues. We will continue to monitor until performance is fully restored.

Started
Oct 20, 2025, 04:04 PM UTC
Resolved
Oct 20, 2025, 07:13 PM UTC
Duration
3h 9m
Detected by Pingoru
Oct 20, 2025, 04:04 PM UTC

Affected components

Smart Upload Manager

Update timeline

  1. investigating Oct 20, 2025, 04:04 PM UTC

    We’re noticing issues that are preventing access to Smart Upload Manager right now. We’re looking into it and will keep you updated. Thanks for your understanding.

  2. identified Oct 20, 2025, 04:20 PM UTC

    Our third party provider is experiencing a service disruption that is affecting Smart Upload Manager. We are working with our provider to resolve the issue.

  3. monitoring Oct 20, 2025, 06:02 PM UTC

    The application is now accessible but some features and functions may still present intermittent issues. We will continue to monitor until performance is fully restored.

  4. resolved Oct 20, 2025, 07:13 PM UTC

    The incident is now resolved. Thank you for your patience.

Your product runs on more than Mavenlink

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →