Mavenlink incident

Performance Issue

Resolved after 1 hour 51 minutes, affecting Kantata OX Application and Kantata OX API and 1 more, on December 16, 2025.

monitoring Dec 16, 2025, 06:40 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 16, 2025, 05:42 PM UTC
Resolved
Dec 16, 2025, 07:34 PM UTC
Duration
1h 51m
Detected by Pingoru
Dec 16, 2025, 05:42 PM UTC

Affected components

Kantata OX ApplicationKantata OX APIMavenpageSmart Upload Manager

Update timeline

  1. investigating Dec 16, 2025, 05:42 PM UTC

    We are currently noticing slowness across Kantata OX. We appreciate your patience as we investigate this issue.

  2. investigating Dec 16, 2025, 06:00 PM UTC

    Site load times have returned to normal.

  3. identified Dec 16, 2025, 06:20 PM UTC

    We have identified the issue and we are working on a fix for it.

  4. monitoring Dec 16, 2025, 06:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 16, 2025, 07:34 PM UTC

    This incident has been resolved.

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