Lumos incident

Provision to App Incorrectly Provisioning to Permissions

Resolved after 5 hours 55 minutes, affecting AppStore, on December 18, 2025.

resolved Dec 19, 2025, 12:26 AM UTC

The team has rolled out a fix, and all applications are now provisioning access as expected.

Started
Dec 18, 2025, 06:31 PM UTC
Resolved
Dec 19, 2025, 12:26 AM UTC
Duration
5h 55m
Detected by Pingoru
Dec 18, 2025, 06:31 PM UTC

Affected components

AppStore

Update timeline

  1. investigating Dec 18, 2025, 08:56 PM UTC

    We're currently investigating an issue causing 'Provision to App' access requests to incorrectly include a permission. This is only impacting applications where AppStore permissions are visible.

  2. identified Dec 18, 2025, 08:58 PM UTC

    We've identified the root cause and are working to deploy a fix.

  3. resolved Dec 19, 2025, 12:26 AM UTC

    The team has rolled out a fix, and all applications are now provisioning access as expected.

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