Lumos incident

Task Center Redirects for Non-Admin Users

Resolved after 17 minutes, affecting AppStore, on October 15, 2026.

monitoring Oct 15, 2026, 01:56 PM UTC

A fix has been implemented, and we're monitoring for a full resolution.

Started
Oct 15, 2026, 01:40 PM UTC
Resolved
Oct 15, 2026, 01:57 PM UTC
Duration
17m
Detected by Pingoru
Oct 15, 2026, 01:40 PM UTC

Affected components

AppStore

Update timeline

  1. identified Oct 15, 2026, 01:40 PM UTC

    Users who approve access requests but aren't Lumos admins are being sent to the AppStore when they open Task Center. This issue is impacting all customers. Our engineering team has identified the root cause and is actively working on a fix.

  2. monitoring Oct 15, 2026, 01:56 PM UTC

    A fix has been implemented, and we're monitoring for a full resolution.

  3. resolved Oct 15, 2026, 01:57 PM UTC

    This issue is now fully resolved.

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