Lumos incident
Lumos is not redirecting to the login page for logged out users when following links
Resolved after 14 hours 53 minutes, affecting Platform, on January 22, 2026.
We've resolved the the issue for logged out users visiting https://app.lumosidentity.com/access_reviews, logged out users are now correctly redirected to the login page when following Access Review links. We are still investigating occurrences of logged out users getting "Something went wrong" dialog on their first login attempt. The workaround is selecting "Sign in" and logging in again which will result in a successful login.
Affected components
Update timeline
- investigating Jan 22, 2026, 11:05 PM UTC
Lumos is not redirecting to the login page for logged out users when following links to https://app.lumosidentity.com/access_reviews. The workaround is to navigate to https://app.lumosidentity.com/login and login, and then follow the Lumos link again.
- investigating Jan 23, 2026, 02:38 AM UTC
We've resolved the the issue for logged out users visiting https://app.lumosidentity.com/access_reviews, logged out users are now correctly redirected to the login page when following Access Review links. We are still investigating occurrences of logged out users getting "Something went wrong" dialog on their first login attempt. The workaround is selecting "Sign in" and logging in again which will result in a successful login.
- resolved Jan 23, 2026, 01:58 PM UTC
This incident has been resolved.
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