Lumos incident

Slack and ITSM Notification Failures

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Resolved on March 18, 2026.

resolved Mar 19, 2026, 02:28 AM UTC

A transient issue impacting the delivery of Slack and ITSM communications was identified. A subset of customers may see error tasks generated as a result of the access requests filed during the time of this issue.

Started
Mar 18, 2026, 11:00 PM UTC
Resolved
Mar 18, 2026, 11:00 PM UTC
Duration
–
Detected by Pingoru
Mar 18, 2026, 11:00 PM UTC

Update timeline

  1. resolved Mar 19, 2026, 02:28 AM UTC

    A transient issue impacting the delivery of Slack and ITSM communications was identified. A subset of customers may see error tasks generated as a result of the access requests filed during the time of this issue.

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