Lumos incident
Some integration capabilities failing and unable to be retried
Resolved after 2 hours 7 minutes, affecting Hosted Integrations, on June 17, 2026.
This incident has been resolved. We rolled out a fix and integration capabilities are working normally again. Any operations that failed during the incident have been re-run on our end, so no action is needed on your part. We're sorry for the disruption, and thank you for your patience.
Affected components
Update timeline
- identified Jun 17, 2026, 09:09 PM UTC
Our team is aware that some integration capabilities (ex. a "Create Account" step in a provisioning workflow) are failing consistently, even when retried. We've identified the root cause and are working on a fix.
- monitoring Jun 17, 2026, 09:32 PM UTC
We've rolled out a fix for the affected integration capabilities and are seeing recovery. We're monitoring closely to confirm everything stays stable.
- resolved Jun 17, 2026, 11:17 PM UTC
This incident has been resolved. We rolled out a fix and integration capabilities are working normally again. Any operations that failed during the incident have been re-run on our end, so no action is needed on your part. We're sorry for the disruption, and thank you for your patience.
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