Lumos incident

Users Failing to be Removed via Offboarding and Bulk User Removals

Resolved after 1 hour 34 minutes, affecting Platform, on November 4, 2024.

resolved Nov 04, 2024, 09:26 PM UTC

Our team has launched a fix and is actively monitoring success. Deprovisioning relating to offboarding and bulk user removals is now working successfully.

Started
Nov 04, 2024, 07:52 PM UTC
Resolved
Nov 04, 2024, 09:26 PM UTC
Duration
1h 34m
Detected by Pingoru
Nov 04, 2024, 07:52 PM UTC

Affected components

Platform

Update timeline

  1. identified Nov 04, 2024, 07:52 PM UTC

    Our engineers have identified the root cause of this issue and are actively working to rectify.

  2. resolved Nov 04, 2024, 09:26 PM UTC

    Our team has launched a fix and is actively monitoring success. Deprovisioning relating to offboarding and bulk user removals is now working successfully.

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