Lumos incident
Custom attribute syncs are temporarily paused due to a data pipeline issue
Resolved after 1 hour 15 minutes, affecting Platform, on April 2, 2025.
If you have Okta connected to Lumos, you may have noticed a temporary influx of API requests coming in as a consequence of this issue, but no request limits were reached, and the issue has been remediated. Our team was also able to validate that there was no data loss as a result of this issue.
Affected components
Update timeline
- identified Apr 02, 2025, 01:28 PM UTC
We're deploying a hotfix to address the root cause and will soon be resuming custom attribute syncs and backfilling any that were missed.
- resolved Apr 02, 2025, 02:43 PM UTC
If you have Okta connected to Lumos, you may have noticed a temporary influx of API requests coming in as a consequence of this issue, but no request limits were reached, and the issue has been remediated. Our team was also able to validate that there was no data loss as a result of this issue.
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