Resolved after 9 hours, affecting Platform, on April 2, 2025.
The issue has been identified and a fix is being implemented.
Affected components
Platform
Update timeline
- investigating Apr 02, 2025, 04:11 PM UTC
This is separate (although likely related) to the partial outage with custom attribute syncs that occurred earlier today. Since yesterday at 10:12 PM GMT, there have been additional failures updating the values of custom attributes in Lumos from integrations. We're working to identify the root cause and assess impact, and will share updates here as we work to correct things.
- identified Apr 02, 2025, 11:00 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 03, 2025, 01:12 AM UTC
This incident has been resolved.
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