Lumos incident

Continued platform degradation

Resolved after 1 hour 12 minutes, affecting Platform, on April 9, 2025.

monitoring Apr 09, 2025, 04:08 PM UTC

Lumos is back online, and we're monitoring to ensure stability.

Started
Apr 09, 2025, 03:20 PM UTC
Resolved
Apr 09, 2025, 04:32 PM UTC
Duration
1h 12m
Detected by Pingoru
Apr 09, 2025, 03:20 PM UTC

Affected components

Platform

Update timeline

  1. investigating Apr 09, 2025, 03:30 PM UTC

    The team continued monitoring the fix from earlier today regarding platform performance, and we're currently seeing a return of slow loading speeds and platform performance. Our engineers are working to rectify ASAP.

  2. identified Apr 09, 2025, 03:34 PM UTC

    The team has identified the root cause of the platform performance issues and is working on rolling out a fix.

  3. monitoring Apr 09, 2025, 04:08 PM UTC

    Lumos is back online, and we're monitoring to ensure stability.

  4. resolved Apr 09, 2025, 04:32 PM UTC

    The issue has been resolved, and performance has returned to normal.

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