Resolved on April 29, 2025.
The incident that impacted users earlier in the afternoon on 4/28 (PT) re-triggered during the following time slots: 4/28 - 5:24PM PT to 9:09PM PT 4/29 - 2:15AM PT to 3:30AM PT During these times, access requests processed much slower than normal. The team has identified the root cause and deployed a fix to avoid this slowdown moving forward.
Update timeline
- resolved Apr 29, 2025, 02:11 PM UTC
The incident that impacted users earlier in the afternoon on 4/28 (PT) re-triggered during the following time slots: 4/28 - 5:24PM PT to 9:09PM PT 4/29 - 2:15AM PT to 3:30AM PT During these times, access requests processed much slower than normal. The team has identified the root cause and deployed a fix to avoid this slowdown moving forward.
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