Lumos incident

Full Lumos Outage due to AWS Failures

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Resolved on May 3, 2025.

resolved May 03, 2025, 08:01 PM UTC

The Lumos platform was unavailable from 6:58 AM - 7:11 AM US/Pacific due to an upstream issue with our cloud infrastructure provider. The team has implemented a mitigation to restore service and is investigating the root cause of the issue with AWS.

Started
May 03, 2025, 01:58 PM UTC
Resolved
May 03, 2025, 01:58 PM UTC
Duration
–
Detected by Pingoru
May 03, 2025, 01:58 PM UTC

Update timeline

  1. resolved May 03, 2025, 08:01 PM UTC

    The Lumos platform was unavailable from 6:58 AM - 7:11 AM US/Pacific due to an upstream issue with our cloud infrastructure provider. The team has implemented a mitigation to restore service and is investigating the root cause of the issue with AWS.

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