Resolved after 1 hour 46 minutes, affecting Platform, on May 27, 2025.
LaunchDarkly has deployed a fix for the issue that caused their outage, and we're seeing Lumos logins succeed again. We're monitoring to confirm that behavior fully returns to normal.
Affected components
Update timeline
- investigating May 27, 2025, 01:34 PM UTC
Investigating reported cases of users being unable to log into Lumos.
- identified May 27, 2025, 02:28 PM UTC
The login issues appear to be a downstream consequence of a current LaunchDarkly outage, which can be viewed at https://status.launchdarkly.com. Our team is monitoring the situation and will provide updates as soon as the situation improves.
- monitoring May 27, 2025, 02:47 PM UTC
LaunchDarkly has deployed a fix for the issue that caused their outage, and we're seeing Lumos logins succeed again. We're monitoring to confirm that behavior fully returns to normal.
- resolved May 27, 2025, 03:21 PM UTC
This incident has been resolved.
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