Resolved after 7 hours 16 minutes, affecting Application, on April 20, 2026.
The incident has been fully resolved, and associated summaries and suggestions have been regenerated from impacted documents. For any questions or support, please reach out to [email protected] "[email protected]": mailto:[email protected].
Affected components
Update timeline
- identified Apr 20, 2026, 05:06 PM UTC
We're seeing some percentage of document uploads failing to generate a summary and occasionally generate downstream suggestions. We've identified the issue and are implementing a resolution, which should be complete in the next hour. Summary generation should succeed on retry.
- monitoring Apr 20, 2026, 06:42 PM UTC
A change has been deployed that resolves the issue for all newly-uploaded documents. Over the next hour, we will be re-running processing for documents that were impacted by this issue and ill update again once that is complete.
- resolved Apr 21, 2026, 12:23 AM UTC
The incident has been fully resolved, and associated summaries and suggestions have been regenerated from impacted documents. For any questions or support, please reach out to [email protected] "[email protected]": mailto:[email protected].
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