Luminary Outage History

Luminary is up right now

Pingoru has recorded 7 incidents for Luminary: 6 in the last 12 months and 2 in the last 90 days.

Source: status.withluminary.com

7incidents recorded
6last 12 months
2last 90 days
13 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Luminary in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202627 of 720 (1%)
May 202600 of 744 (0%)
June 202610 of 720 (0%)
July 202600 of 744 (0%)
August 202613 of 744 (0%)
September 2026143 of 720 (6%)
October 202600 of 547 (0%)

Incidents, newest first

Minor September 17, 2026 OpenAI API error rates are elevated 1d 18h Application

Started Sep 17, 2026, 09:36 PM UTC· resolved Sep 19, 2026, 04:04 PM UTC

  1. investigating Sep 17, 2026, 09:36 PM UTC

    OpenAI is reporting elevated error rates across all models via the API, which will likely impact Luminary users despite built-in retries. We're currently investigating.

  2. monitoring Sep 17, 2026, 09:50 PM UTC

    Error rates have recovered, and we are continuing to monitor performance.

  3. monitoring Sep 18, 2026, 11:38 AM UTC

    We are confident this will not regress.

  4. resolved Sep 19, 2026, 04:04 PM UTC

    We are confident this won't regress.

Read the full incident report →

Minor August 31, 2026 Elevated error rates 2h 46m

Started Aug 31, 2026, 09:29 PM UTC· resolved Sep 01, 2026, 12:16 AM UTC

  1. identified Aug 31, 2026, 09:29 PM UTC

    We are seeing elevated error rates. We've identified the issue and are implementing a resolution.

  2. monitoring Sep 01, 2026, 12:10 AM UTC

    Fix should be released. We will continue monitoring.

  3. resolved Sep 01, 2026, 12:16 AM UTC

    This should now be resolved.

Read the full incident report →

Minor June 24, 2026 Application instability 18m Application

Started Jun 24, 2026, 08:12 PM UTC· resolved Jun 24, 2026, 08:30 PM UTC

  1. investigating Jun 24, 2026, 08:12 PM UTC

    We're aware of some reports of application instability and are investigating.

  2. identified Jun 24, 2026, 08:23 PM UTC

    We've identified the issue and are preparing a mitigation. We expect to have a resolution within 30 minutes.

  3. resolved Jun 24, 2026, 08:30 PM UTC

    We've resolved the incident and the application is back to functioning normally.

Read the full incident report →

Minor April 20, 2026 Document processing intermittently failing 7h 16m Application

Started Apr 20, 2026, 05:06 PM UTC· resolved Apr 21, 2026, 12:23 AM UTC

  1. identified Apr 20, 2026, 05:06 PM UTC

    We're seeing some percentage of document uploads failing to generate a summary and occasionally generate downstream suggestions. We've identified the issue and are implementing a resolution, which should be complete in the next hour. Summary generation should succeed on retry.

  2. monitoring Apr 20, 2026, 06:42 PM UTC

    A change has been deployed that resolves the issue for all newly-uploaded documents. Over the next hour, we will be re-running processing for documents that were impacted by this issue and ill update again once that is complete.

  3. resolved Apr 21, 2026, 12:23 AM UTC

    The incident has been fully resolved, and associated summaries and suggestions have been regenerated from impacted documents. For any questions or support, please reach out to [email protected] "[email protected]": mailto:[email protected].

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Major January 22, 2026 Microsoft 365 Outage 16h 37m

Started Jan 22, 2026, 09:13 PM UTC· resolved Jan 23, 2026, 01:51 PM UTC

No vendor updates were posted for this incident.

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Minor October 23, 2025 Client presentation generation instability 1h 35m

Started Oct 23, 2025, 05:27 PM UTC· resolved Oct 23, 2025, 07:03 PM UTC

No vendor updates were posted for this incident.

Read the full incident report →