Luminary incident

OpenAI API error rates are elevated

Resolved after 1 day 18 hours, affecting Application, on September 17, 2026.

monitoring Sep 18, 2026, 11:38 AM UTC

We are confident this will not regress.

Started
Sep 17, 2026, 09:36 PM UTC
Resolved
Sep 19, 2026, 04:04 PM UTC
Duration
1d 18h
Detected by Pingoru
Sep 17, 2026, 09:36 PM UTC

Affected components

Application

Update timeline

  1. investigating Sep 17, 2026, 09:36 PM UTC

    OpenAI is reporting elevated error rates across all models via the API, which will likely impact Luminary users despite built-in retries. We're currently investigating.

  2. monitoring Sep 17, 2026, 09:50 PM UTC

    Error rates have recovered, and we are continuing to monitor performance.

  3. monitoring Sep 18, 2026, 11:38 AM UTC

    We are confident this will not regress.

  4. resolved Sep 19, 2026, 04:04 PM UTC

    We are confident this won't regress.

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