LumApps incident

Issue on Extensions

Resolved after 15 minutes, affecting go-cell-001- LumApps (go-cell-001- LumApps) and go-cell-002 - LumApps (go-cell-002 - LumApps) and 1 more, on December 2, 2025.

resolved Dec 02, 2025, 01:26 PM UTC

Mitigation efforts were successful, and the underlying issue affecting the extension service has been resolved. Full service has been restored to all customers. We will continue to monitor the performance closely.

Started
Dec 02, 2025, 01:11 PM UTC
Resolved
Dec 02, 2025, 01:26 PM UTC
Duration
15m
Detected by Pingoru
Dec 02, 2025, 01:11 PM UTC

Affected components

go-cell-001- LumApps (go-cell-001- LumApps)go-cell-002 - LumApps (go-cell-002 - LumApps)go-cell-003 - LumApps (go-cell-003 - LumApps)go-cell-005 - LumApps (go-cell-005 - LumApps)ms-cell-001 - LumApps (ms-cell-001 - LumApps)ms-cell-002 - LumApps (ms-cell-002 - LumApps)go-cell-600 - LumApps (go-cell-600 - LumApps)go-cell-008 - LumApps (go-cell-008 - LumApps)

Update timeline

  1. investigating Dec 02, 2025, 01:11 PM UTC

    We are currently investigating an issue affecting our extension service, following reports from multiple customers around. Our team is propagating mitigationmitigation.

  2. resolved Dec 02, 2025, 01:26 PM UTC

    Mitigation efforts were successful, and the underlying issue affecting the extension service has been resolved. Full service has been restored to all customers. We will continue to monitor the performance closely.

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