LumApps incident

Intermittent 404 Errors Affecting Platform Access

Resolved after 1 hour 31 minutes, affecting go-cell-002 - LumApps (go-cell-002 - LumApps), on September 12, 2026.

resolved Sep 12, 2026, 09:09 AM UTC

The issue has been resolved, and services have been fully restored. We appreciate your patience and understanding while our teams worked to resolve the issue. Thank you.

Started
Sep 12, 2026, 07:38 AM UTC
Resolved
Sep 12, 2026, 09:09 AM UTC
Duration
1h 31m
Detected by Pingoru
Sep 12, 2026, 07:38 AM UTC

Affected components

go-cell-002 - LumApps (go-cell-002 - LumApps)

Update timeline

  1. investigating Sep 12, 2026, 07:38 AM UTC

    We are currently investigating an issue causing intermittent 404 errors when accessing the platform for customers hosted on the affected cell. Our teams are actively investigating.

  2. investigating Sep 12, 2026, 08:32 AM UTC

    We are continuing to investigate intermittent 404 errors affecting platform access for customers hosted on the affected cell. Our teams are actively working to identify the cause and restore consistent access. We will provide another update as more information becomes available. We...

  3. resolved Sep 12, 2026, 09:09 AM UTC

    The issue has been resolved, and services have been fully restored. We appreciate your patience and understanding while our teams worked to resolve the issue. Thank you.

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