Resolved after 2 days 1 hour, affecting go-cell-005 - LumApps (go-cell-005 - LumApps) and ms-cell-001 - LumApps (ms-cell-001 - LumApps) and 1 more, on February 24, 2026.
The intermittent issue affecting the Ask AI module has been fully resolved. Our team has successfully implemented a fix and confirmed that the service is operating normally. Thank you for your patience while we addressed this.
Affected components
Update timeline
- investigating Feb 24, 2026, 01:54 PM UTC
We have identified an intermittent issue affecting the Ask AI module. Our team is actively working on implementing a fix. We will continue to provide updates here as work progresses.
- resolved Feb 26, 2026, 03:04 PM UTC
The intermittent issue affecting the Ask AI module has been fully resolved. Our team has successfully implemented a fix and confirmed that the service is operating normally. Thank you for your patience while we addressed this.
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