LumApps incident

Analytics Loading Issues

Resolved after 1 hour 16 minutes, affecting go-cell-001- LumApps (go-cell-001- LumApps) and go-cell-002 - LumApps (go-cell-002 - LumApps) and 1 more, on May 5, 2026.

resolved May 05, 2026, 07:13 PM UTC

Analytics are now loading as expected. Thank you for your patience while we worked to get things back on track.

Started
May 05, 2026, 05:57 PM UTC
Resolved
May 05, 2026, 07:13 PM UTC
Duration
1h 16m
Detected by Pingoru
May 05, 2026, 05:57 PM UTC

Affected components

go-cell-001- LumApps (go-cell-001- LumApps)go-cell-002 - LumApps (go-cell-002 - LumApps)go-cell-003 - LumApps (go-cell-003 - LumApps)go-cell-005 - LumApps (go-cell-005 - LumApps)ms-cell-001 - LumApps (ms-cell-001 - LumApps)ms-cell-002 - LumApps (ms-cell-002 - LumApps)go-cell-600 - LumApps (go-cell-600 - LumApps)go-cell-008 - LumApps (go-cell-008 - LumApps)

Update timeline

  1. investigating May 05, 2026, 05:57 PM UTC

    We are currently investigating reports of analytics data failing to load within the back office. Our team is working to resolve the issue as quickly as possible.

  2. resolved May 05, 2026, 07:13 PM UTC

    Analytics are now loading as expected. Thank you for your patience while we worked to get things back on track.

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