Resolved after 8 hours 3 minutes, affecting Learn365 United States, on December 8, 2025.
The hotfix that was released has resolved the issue and we have observed enrollments completing. If you are observing lingering issues with enrollments after 630am UTC please reach out to our Support Team for additional assistance.
Affected components
Update timeline
- investigating Dec 08, 2025, 10:26 PM UTC
We are currently investigating an issue with User being enrolled to courses. At this time, individual Users and User Groups are having difficulty being enrolled to courses.
- monitoring Dec 09, 2025, 12:38 AM UTC
Our development team has implemented a fix to address the enrollment issues, and we're now monitoring the system closely to ensure stability and full recovery. We appreciate your patience and will provide further updates as needed.
- resolved Dec 09, 2025, 09:09 PM UTC
The hotfix that was released has resolved the issue and we have observed enrollments completing. If you are observing lingering issues with enrollments after 630am UTC please reach out to our Support Team for additional assistance.
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