LMS365 incident

Course notification options are missing at the course level

Resolved after 1 day 23 hours, affecting Learn365 North Europe and Learn365 United States and 1 more, on September 29, 2026.

resolved Oct 01, 2026, 04:26 PM UTC

The fix has been deployed and the issue where course notification options were missing at the course level is now resolved. If you observe any further issues, please contact the Zensai Support team.

Started
Sep 29, 2026, 04:28 PM UTC
Resolved
Oct 01, 2026, 04:26 PM UTC
Duration
1d 23h
Detected by Pingoru
Sep 29, 2026, 04:28 PM UTC

Affected components

Learn365 North EuropeLearn365 United StatesLearn365 JapanLearn365 AustraliaLearn365 CanadaLearn365 United KingdomLearn365 GermanyLearn365 SwitzerlandLearn365 Government Community CloudLearn365 Government Community Cloud High

Update timeline

  1. identified Sep 29, 2026, 04:28 PM UTC

    We have identified the issue with the Course Notifications Panel. Some course notifications can't be managed at the course level.

  2. monitoring Oct 01, 2026, 03:27 PM UTC

    A fix has been deployed to address the issue where course notification options were missing at the course level. We are monitoring the results to ensure the issue is fully resolved.

  3. resolved Oct 01, 2026, 04:26 PM UTC

    The fix has been deployed and the issue where course notification options were missing at the course level is now resolved. If you observe any further issues, please contact the Zensai Support team.

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