LMS365 incident
Courses Reporting Successful Completion but Remaining In-Progress
Resolved after 7 days 5 hours, affecting Learn365 North Europe and Learn365 United States and 1 more, on September 4, 2026.
A fix has been successfully deployed to address the issue affecting SCORM course completions. Following the deployment, SCORM completion behavior has been restored to its expected state, and courses should now correctly reflect the learner’s completion status instead of remaining In Progress after successful completion. The issue is considered resolved, and SCORM course completion should now function as expected across the affected environments.
Affected components
Update timeline
- identified Sep 04, 2026, 03:49 PM UTC
We are currently experiencing an issue with course completions, mostly regarding courses with SCORM packages, where the package/course will be completed, but the course will remain as In-Progress with a 100% completion percentage. The issue has been identified and a hotfix will be released.
- resolved Sep 14, 2026, 09:46 PM UTC
A fix has been successfully deployed to address the issue affecting SCORM course completions. Following the deployment, SCORM completion behavior has been restored to its expected state, and courses should now correctly reflect the learner’s completion status instead of remaining In Progress after successful completion. The issue is considered resolved, and SCORM course completion should now function as expected across the affected environments.
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