Resolved after 6 days 23 hours, on March 16, 2026.
A fix has been successfully deployed to the production environment to address the issue causing courses not to load in the mobile application. We are currently monitoring the situation closely to ensure system stability and confirm that courses are loading as expected. Further updates will be shared if necessary.
Update timeline
- identified Mar 16, 2026, 11:53 AM UTC
We have identified an issue where courses fail to load in the mobile application. This issue impacts all users attempting to access course content via the Learn365 Mobile application. Our engineering team is actively working on resolving issue. We will provide an update as soon as further progress is available.
- identified Mar 16, 2026, 11:53 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 16, 2026, 06:00 PM UTC
A fix has been successfully deployed to the production environment to address the issue causing courses not to load in the mobile application. We are currently monitoring the situation closely to ensure system stability and confirm that courses are loading as expected. Further updates will be shared if necessary.
- resolved Mar 23, 2026, 10:55 AM UTC
This incident has been resolved.
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