LMS365 incident

Audit Service Data Processing Issue in Central US

Resolved after 2 hours, on March 31, 2026.

resolved Apr 01, 2026, 08:26 AM UTC

Between 05:30 and 07:30 CET, we experienced an issue in the Central US region affecting the Audit service. During this period, certain user profile synchronization events resulted in unexpected audit behavior. The issue has been identified and addressed, and the service is operating normally. We are reviewing additional safeguards to prevent similar occurrences in the future.

Started
Mar 31, 2026, 04:30 AM UTC
Resolved
Mar 31, 2026, 06:30 AM UTC
Duration
2h
Detected by Pingoru
Mar 31, 2026, 04:30 AM UTC

Update timeline

  1. resolved Apr 01, 2026, 08:26 AM UTC

    Between 05:30 and 07:30 CET, we experienced an issue in the Central US region affecting the Audit service. During this period, certain user profile synchronization events resulted in unexpected audit behavior. The issue has been identified and addressed, and the service is operating normally. We are reviewing additional safeguards to prevent similar occurrences in the future.

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