Resolved after 57 minutes, affecting Agent apps, on September 26, 2026.
The issue has been resolved, and services are operating normally. No further impact is expected.
Affected components
Update timeline
- investigating Sep 26, 2026, 01:00 PM UTC
We’re currently experiencing issues with logging in to LiveChat. Our team is aware of the problem and is working on resolving it as soon as possible
- investigating Sep 26, 2026, 01:18 PM UTC
We are investigating an issue affecting some customers. Our team is working to identify the root cause and restore normal service as quickly as possible. We will share an update as soon as more information is available.
- monitoring Sep 26, 2026, 01:52 PM UTC
A fix has been implemented, and we are monitoring the results. Some customers may still experience minor disruptions while systems recover. We will share updates if the situation changes.
- resolved Sep 26, 2026, 01:58 PM UTC
The issue has been resolved, and services are operating normally. No further impact is expected.
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