Resolved after 1 hour 19 minutes, affecting Cloud API and Litium Search and 1 more, on October 25, 2025.
Our infrastructure provider will perform urgent maintenance on their core networking systems today at 14:30 CEST to 15:30 CEST to resolve an issue they identified earlier. The impact is expected to be limited and shouldn't cause downtime, but it must be done to not have further degradation of performance. Unfortunately, we were only just informed of this activity, and we sincerely apologize for the short notice. While this maintenance is outside our direct control, it may cause packet loss and connectivity issues for our services during the window.
Affected components
Update timeline
- investigating Oct 25, 2025, 12:26 PM UTC
Our infrastructure provider will perform urgent maintenance on their core networking systems today at 14:30 CEST to 15:30 CEST to resolve an issue they identified earlier. The impact is expected to be limited and shouldn't cause downtime, but it must be done to not have further degradation of performance. Unfortunately, we were only just informed of this activity, and we sincerely apologize for the short notice. While this maintenance is outside our direct control, it may cause packet loss and connectivity issues for our services during the window.
- resolved Oct 25, 2025, 01:46 PM UTC
The required maintenance at our infrastructure provider has been performed.
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