Litium incident
Incident – Level 3: Critical Impact – Database service disruption for one of our SQL clusters
Resolved on August 18, 2026.
Between 08:40 and 10:40 AM today, one of our SQL clusters experienced intermittent connectivity issues. Impact: Customers hosted on this cluster may have experienced occasional database timeouts and temporary service disruptions during this period. The issue was resolved at 10:40 AM, and all systems are now operating normally. We will continue to monitor the environment to ensure continued stability. We apologize for the inconvenience and thank you for your patience.
Update timeline
- resolved Aug 18, 2026, 12:59 PM UTC
Between 08:40 and 10:40 AM today, one of our SQL clusters experienced intermittent connectivity issues. Impact: Customers hosted on this cluster may have experienced occasional database timeouts and temporary service disruptions during this period. The issue was resolved at 10:40 AM, and all systems are now operating normally. We will continue to monitor the environment to ensure continued stability. We apologize for the inconvenience and thank you for your patience.
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