Litium incident

Incident – Level 3: Critical Impact – Database service disruption for one of our SQL clusters

Resolved on August 18, 2026.

resolved Aug 18, 2026, 12:59 PM UTC

Between 08:40 and 10:40 AM today, one of our SQL clusters experienced intermittent connectivity issues. Impact: Customers hosted on this cluster may have experienced occasional database timeouts and temporary service disruptions during this period. The issue was resolved at 10:40 AM, and all systems are now operating normally. We will continue to monitor the environment to ensure continued stability. We apologize for the inconvenience and thank you for your patience.

Started
Aug 18, 2026, 06:30 AM UTC
Resolved
Aug 18, 2026, 06:30 AM UTC
Duration
–
Detected by Pingoru
Aug 18, 2026, 06:30 AM UTC

Update timeline

  1. resolved Aug 18, 2026, 12:59 PM UTC

    Between 08:40 and 10:40 AM today, one of our SQL clusters experienced intermittent connectivity issues. Impact: Customers hosted on this cluster may have experienced occasional database timeouts and temporary service disruptions during this period. The issue was resolved at 10:40 AM, and all systems are now operating normally. We will continue to monitor the environment to ensure continued stability. We apologize for the inconvenience and thank you for your patience.

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