Litium incident

Incident – Level 1: Minor Impact – Phone support service disruption

Resolved after 2 hours 27 minutes, affecting Support Phone, on July 31, 2026.

monitoring Jul 31, 2026, 09:08 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 31, 2026, 07:16 AM UTC
Resolved
Jul 31, 2026, 09:44 AM UTC
Duration
2h 27m
Detected by Pingoru
Jul 31, 2026, 07:16 AM UTC

Affected components

Support Phone

Update timeline

  1. investigating Jul 31, 2026, 07:16 AM UTC

    Litium phone support is currently experiencing a service disruption. During this time, phone support is unavailable. However, you can still reach the support via email, and cases will still be managed. Please include URGENT in the subject line if your matter requires immediate attention. Regards Litium Support

  2. monitoring Jul 31, 2026, 09:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 31, 2026, 09:44 AM UTC

    This incident has been resolved.

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