Liquid Web incident

Issue Accessing Portal via login.liquidweb.com

Resolved after 21 hours 24 minutes, affecting Management Portal, on May 24, 2026.

monitoring May 24, 2026, 06:38 PM UTC

Access to the portal through login.liquidweb.com has been restored, and the site is now loading successfully. Our teams have implemented a fix and are continuing to monitor the service to ensure stability. We will provide additional updates if any further issues are identified. Thank you for your patience while we worked to restore access.

Started
May 24, 2026, 04:47 PM UTC
Resolved
May 25, 2026, 02:12 PM UTC
Duration
21h 24m
Detected by Pingoru
May 24, 2026, 04:47 PM UTC

Affected components

Management Portal

Update timeline

  1. investigating May 24, 2026, 04:47 PM UTC

    We are investigating an issue preventing customers from accessing the portal through login.liquidweb.com. Updates are forthcoming as more information becomes available. Need help? Chat with us or contact Support for assistance. We appreciate your patience and understanding as we work to restore portal access. Thank you.

  2. investigating May 24, 2026, 05:56 PM UTC

    We are continuing to investigate the issue impacting access to the portal through login.liquidweb.com. While the site may be loading for some users, our teams are still reviewing the issue and working to confirm full service stability. Updates will be provided as more information becomes available. Thank you for your patience while we continue working toward a resolution.

  3. monitoring May 24, 2026, 06:38 PM UTC

    Access to the portal through login.liquidweb.com has been restored, and the site is now loading successfully. Our teams have implemented a fix and are continuing to monitor the service to ensure stability. We will provide additional updates if any further issues are identified. Thank you for your patience while we worked to restore access.

  4. resolved May 25, 2026, 02:12 PM UTC

    This incident has been resolved.

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