Liquid Web incident

Patch Deployment for CVE-2026-74580 Impacting Parent Servers

Resolved after 21 hours 32 minutes, on October 20, 2026.

resolved Oct 21, 2026, 11:26 AM UTC

All affected parent servers and child instances are now online, and services have been restored. The incident is considered resolved. We apologize for the inconvenience and appreciate your patience while our teams worked to restore service.

Started
Oct 20, 2026, 01:53 PM UTC
Resolved
Oct 21, 2026, 11:26 AM UTC
Duration
21h 32m
Detected by Pingoru
Oct 20, 2026, 01:53 PM UTC

Update timeline

  1. identified Oct 20, 2026, 01:53 PM UTC

    During scheduled evening maintenance, our operations team began deploying security patches to update server kernels to address the CVE-2026-74580 (vghost kernel vulnerability). Following the application of the patch and server reboots we identified a subset of our parent servers did not come up cleanly. Our engineering and development teams are actively addressing the down server and are working to bring them back online. Restoring affected parent servers and stabilizing services is currently our highest priority. We sincerely apologize for the unexpected interruption. Our team is working to bring all impacted systems back online as quickly and safely as possible. Further updates will be posted here as soon as new information becomes available.

  2. identified Oct 20, 2026, 07:37 PM UTC

    Our engineering team has successfully brought the affected parent servers back online. Our engineers are actively working through restoring and verifying all child instances running on those parent servers to ensure full service functionality is restored. We appreciate your continued patience as we work to bring all impacted systems back online.

  3. resolved Oct 21, 2026, 11:26 AM UTC

    All affected parent servers and child instances are now online, and services have been restored. The incident is considered resolved. We apologize for the inconvenience and appreciate your patience while our teams worked to restore service.

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