Liquid Web incident

Premium business email Webmail Access Issues

Resolved after 3 hours 16 minutes, affecting Business Email, on October 14, 2026.

resolved Oct 14, 2026, 04:21 PM UTC

Our email vendor has confirmed that the issues affecting webmail login have now been resolved. If you have any further questions or concerns, please don’t hesitate to contact us via a support case or Live Chat.

Started
Oct 14, 2026, 01:04 PM UTC
Resolved
Oct 14, 2026, 04:21 PM UTC
Duration
3h 16m
Detected by Pingoru
Oct 14, 2026, 01:04 PM UTC

Affected components

Business Email

Update timeline

  1. investigating Oct 14, 2026, 01:04 PM UTC

    We are currently aware of an issue affecting access to webmail. Our email vendor is aware of the issue and is actively working to resolve it. In the meantime, customers can access their email using the alternative webmail portal: https://webmail.liquidweb.services/ We apologize for the inconvenience and appreciate your patience while this issue is being resolved. We will provide further updates as more information becomes available. If you have any questions or concerns, please feel free to contact us via case or chat.

  2. resolved Oct 14, 2026, 04:21 PM UTC

    Our email vendor has confirmed that the issues affecting webmail login have now been resolved. If you have any further questions or concerns, please don’t hesitate to contact us via a support case or Live Chat.

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