Resolved after 22 hours 19 minutes, affecting PHX Network and DC4 - PHX, on April 22, 2026.
Our engineers have fixed the problematic switch, and it is now resolved. Affected services are coming back online, and we are currently monitoring to ensure stability. We appreciate your patience as our team worked to resolve this issue. If you have any further questions or concerns, please feel free to reach out to us via live chat in your customer portal.
Affected components
Update timeline
- investigating Apr 22, 2026, 07:35 AM UTC
We are investigating network degradation affecting a subset of servers in our DC4 Data Center. You may experience intermittent latency or connectivity drops. Our Network team is currently analyzing traffic patterns and upstream connections to isolate the issue. Need help? Chat with us or create a ticket via my.liquidweb.com. We appreciate your patience and understanding as we work to restore this service. Thank you.
- monitoring Apr 22, 2026, 08:30 AM UTC
Our engineers have fixed the problematic switch, and it is now resolved. Affected services are coming back online, and we are currently monitoring to ensure stability. We appreciate your patience as our team worked to resolve this issue. If you have any further questions or concerns, please feel free to reach out to us via live chat in your customer portal.
- resolved Apr 23, 2026, 05:55 AM UTC
This incident has been resolved.
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