Liquid Web incident

Apache Service Disruptions

Resolved after 5 days 2 hours, on October 21, 2026.

monitoring Oct 21, 2026, 05:44 PM UTC

We have identified the issue and implemented a fix. Affected servers are now running and we will monitor the situation to ensure that the issue is fully resolved

Started
Oct 21, 2026, 03:33 PM UTC
Resolved
Oct 26, 2026, 06:12 PM UTC
Duration
5d 2h
Detected by Pingoru
Oct 21, 2026, 03:33 PM UTC

Update timeline

  1. investigating Oct 21, 2026, 03:33 PM UTC

    We are currently investigating reports of service disruptions affecting Apache web servers. Initial findings indicate this is linked to a compatibility issue with mod_security following a recent release. Our engineering team is evaluating the impact and actively working on a resolution.

  2. monitoring Oct 21, 2026, 05:44 PM UTC

    We have identified the issue and implemented a fix. Affected servers are now running and we will monitor the situation to ensure that the issue is fully resolved

  3. resolved Oct 26, 2026, 06:12 PM UTC

    This incident has been resolved.

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