Resolved after 8 hours 26 minutes, affecting Business Email, on December 29, 2025.
This issue has been resolved. Webmail is now accessible, and we are no longer experiencing any further problems. Again, thank you for your patience! If you have any questions, please get in touch with a member of our support team via live chat or case.
Affected components
Update timeline
- investigating Dec 29, 2025, 05:35 PM UTC
We are currently experiencing issues with accessing the Premium Business Email webmail interface. We are actively working with our email provider to resolve this as quickly as possible. Please note that email delivery is not currently affected. We will continue to post updates here as more information becomes available. If you have any questions, please contact our support team via LiveChat or by submitting a case.
- monitoring Dec 29, 2025, 07:38 PM UTC
Our email vendor has implemented a fix for the Premium Business Email webmail access issue, and service access is being restored. We are currently monitoring the situation to ensure stability. Email delivery continues to function normally. We will provide further updates if needed. If you have any questions, please contact our support team via LiveChat or by submitting a case.
- resolved Dec 30, 2025, 02:02 AM UTC
This issue has been resolved. Webmail is now accessible, and we are no longer experiencing any further problems. Again, thank you for your patience! If you have any questions, please get in touch with a member of our support team via live chat or case.
Your product runs on more than Liquid Web
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services