Liquid Web incident

My.Liquidweb portal issues

Resolved after 6 hours 33 minutes, affecting Management Portal, on December 31, 2025.

monitoring Dec 31, 2025, 01:22 PM UTC

The access to my.liquidweb.com and https://login.liquidweb.com customer portals are functioning as expected at this time. We are monitoring the situation closely. If you have any questions, please contact a member of our support team via live chat, ticket, or by phone at (800)-580-4985, or (517)-322-0434 (international).

Started
Dec 31, 2025, 12:51 PM UTC
Resolved
Dec 31, 2025, 07:25 PM UTC
Duration
6h 33m
Detected by Pingoru
Dec 31, 2025, 12:51 PM UTC

Affected components

Management Portal

Update timeline

  1. investigating Dec 31, 2025, 12:51 PM UTC

    We are currently investigating an issue affecting access to the My.liquidweb.com portal. This status post will be updated as more information becomes available. If you have any questions, don't hesitate to get in touch with a member of our support team via live chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).

  2. monitoring Dec 31, 2025, 01:22 PM UTC

    The access to my.liquidweb.com and https://login.liquidweb.com customer portals are functioning as expected at this time. We are monitoring the situation closely. If you have any questions, please contact a member of our support team via live chat, ticket, or by phone at (800)-580-4985, or (517)-322-0434 (international).

  3. resolved Dec 31, 2025, 07:25 PM UTC

    This incident has been resolved.

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