Resolved after 8 hours 12 minutes, affecting Infrastructure Protection and Web DDoS Protection and 1 more, on October 21, 2025.
Dear valued customer, Link11 has encountered an unusual outage which might have affected your service. Description and possible impact: We are currently experiencing a disruption on the backbone connection between Frankfurt and London. This issue may impact production traffic in general. Our network operations team is actively investigating and taking measures to mitigate any potential service effects. Incident start: October 21, 2025 – 07:05 CEST In the unlikely case that the issue is not resolved immediately, you receive regular updates with relevant details as soon as the situation develops. If you have any further questions, write to us at [email protected]
Affected components
Update timeline
- identified Oct 21, 2025, 05:50 AM UTC
Dear valued customer, Link11 has encountered an unusual outage which might have affected your service. Description and possible impact: We are currently experiencing a disruption on the backbone connection between Frankfurt and London. This issue may impact production traffic in general. Our network operations team is actively investigating and taking measures to mitigate any potential service effects. Incident start: October 21, 2025 – 07:05 CEST In the unlikely case that the issue is not resolved immediately, you receive regular updates with relevant details as soon as the situation develops. If you have any further questions, write to us at [email protected]
- resolved Dec 10, 2025, 02:02 PM UTC
Issue was resolved.
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