Link11 incident

Network Performance Degradation

Resolved after 4 days 2 hours, affecting Infrastructure Protection and Web DDoS Protection and 1 more, on January 22, 2026.

monitoring Jan 22, 2026, 03:42 PM UTC

Between 13:52 CET (12:52 UTC) and 13:56 CET (12:56 UTC), we observed a brief period of degraded network performance at our FFM‑7 location, which may have impacted all products and services. The issue has since been resolved, and traffic levels have returned to normal. Our teams are continuing to investigate the root cause with the highest priority. Further updates will be provided as soon as more information becomes available.

Started
Jan 22, 2026, 03:42 PM UTC
Resolved
Jan 26, 2026, 06:18 PM UTC
Duration
4d 2h
Detected by Pingoru
Jan 22, 2026, 03:42 PM UTC

Affected components

Infrastructure ProtectionWeb DDoS ProtectionSecure CDNSecure DNSLink11 WAAP

Update timeline

  1. monitoring Jan 22, 2026, 03:42 PM UTC

    Between 13:52 CET (12:52 UTC) and 13:56 CET (12:56 UTC), we observed a brief period of degraded network performance at our FFM‑7 location, which may have impacted all products and services. The issue has since been resolved, and traffic levels have returned to normal. Our teams are continuing to investigate the root cause with the highest priority. Further updates will be provided as soon as more information becomes available.

  2. resolved Jan 26, 2026, 06:18 PM UTC

    This incident has been resolved.

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