Resolved after 4 days 2 hours, affecting Infrastructure Protection and Web DDoS Protection and 1 more, on January 22, 2026.
Between 13:52 CET (12:52 UTC) and 13:56 CET (12:56 UTC), we observed a brief period of degraded network performance at our FFM‑7 location, which may have impacted all products and services. The issue has since been resolved, and traffic levels have returned to normal. Our teams are continuing to investigate the root cause with the highest priority. Further updates will be provided as soon as more information becomes available.
Affected components
Update timeline
- monitoring Jan 22, 2026, 03:42 PM UTC
Between 13:52 CET (12:52 UTC) and 13:56 CET (12:56 UTC), we observed a brief period of degraded network performance at our FFM‑7 location, which may have impacted all products and services. The issue has since been resolved, and traffic levels have returned to normal. Our teams are continuing to investigate the root cause with the highest priority. Further updates will be provided as soon as more information becomes available.
- resolved Jan 26, 2026, 06:18 PM UTC
This incident has been resolved.
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