Resolved after 5 hours 30 minutes, on January 13, 2025.
Dear Valued Customer, We have experienced an issue in our London point of presence, leading to traffic impact of services located in London. Situation Details: Issue: outage of services based in London Start: January 13, 2025, 12:22 CET End: January 13, 2025, 12:38 CET Impacted Services: -BGP Network Security / Infrastructure DDoS Protection -Web DDoS Protection ->including Bot Management and WAF -SecureCDN -SecureDNS Root cause: -Power outage in the datacenter If you have any questions or specific concerns, please don’t hesitate to reach out to us at [email protected] or call +49 69 264929799. Thank you for your understanding and partnership as we work to enhance our services. Best regards, The Link11 Team
Update timeline
- resolved Jan 13, 2025, 03:31 PM UTC
Dear Valued Customer, We have experienced an issue in our London point of presence, leading to traffic impact of services located in London. Situation Details: Issue: outage of services based in London Start: January 13, 2025, 12:22 CET End: January 13, 2025, 12:38 CET Impacted Services: -BGP Network Security / Infrastructure DDoS Protection -Web DDoS Protection ->including Bot Management and WAF -SecureCDN -SecureDNS Root cause: -Power outage in the datacenter If you have any questions or specific concerns, please don’t hesitate to reach out to us at [email protected] or call +49 69 264929799. Thank you for your understanding and partnership as we work to enhance our services. Best regards, The Link11 Team
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