Link11 incident

Link11's ticketing system problem

Resolved after 1 hour 31 minutes, on April 14, 2025.

resolved Apr 14, 2025, 07:38 AM UTC

We identified the root cause of the outgoing emails problem and the system is fully functional

Started
Apr 14, 2025, 06:07 AM UTC
Resolved
Apr 14, 2025, 07:38 AM UTC
Duration
1h 31m
Detected by Pingoru
Apr 14, 2025, 06:07 AM UTC

Update timeline

  1. investigating Apr 14, 2025, 06:07 AM UTC

    We reencountered a problem with the outgoing emails from our ticketing system. Our operations team is investigating.

  2. resolved Apr 14, 2025, 07:38 AM UTC

    We identified the root cause of the outgoing emails problem and the system is fully functional

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