Link11 incident

Incident - Frankfurt POPs (FFM7/FFM14) and Zurich POPs - Web DDoS proxies

Resolved after 3 hours 11 minutes, affecting Web DDoS Protection, on August 5, 2025.

investigating Aug 05, 2025, 01:09 PM UTC

Our DDOS proxies are continuously restarting due to an issue with HTTP/2, affecting only certain instances. HTTP/2 will be disabled temporarily for affected customers until we identify and resolve the root cause

Started
Aug 05, 2025, 01:09 PM UTC
Resolved
Aug 05, 2025, 04:20 PM UTC
Duration
3h 11m
Detected by Pingoru
Aug 05, 2025, 01:09 PM UTC

Affected components

Web DDoS Protection

Update timeline

  1. investigating Aug 05, 2025, 01:09 PM UTC

    Our DDOS proxies are continuously restarting due to an issue with HTTP/2, affecting only certain instances. HTTP/2 will be disabled temporarily for affected customers until we identify and resolve the root cause

  2. resolved Aug 05, 2025, 04:20 PM UTC

    The issue has been resolved and the fix is being rolled out.

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